At Taya, we are committed to customer satisfaction. Please review our refund policy carefully before making a purchase.
1. Digital Products
All sales of digital products are final. Due to the nature of digital downloads, once the product has been purchased and delivered, we cannot offer refunds or exchanges.
2. Eligibility for Refunds
Refunds may be considered under the following exceptional circumstances:
You were charged more than once for the same product.
The product was not delivered as described or is defective (technical issues).
If you believe you are eligible for a refund, please contact us at [Your Contact Information] within 7 days of your purchase. We will assess the situation and may offer a replacement product if a refund cannot be processed.
3. Chargebacks
If you initiate a chargeback with your payment provider without contacting us first to resolve the issue, we reserve the right to dispute the claim and cancel your access to future services.
4. Changes to Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page and will take effect immediately.